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Do you have a Clue (Get the Most Out of a Service Visit)

When you head to the doctor, you probably have it in your mind what you're going to say about why you don't feel good.  That way your doctor can use that information to diagnose your problem. You might want to think of that same approach when you take your vehicle in for a repair.

Experts say what will help the service advisor most is for you to bring in some well-organized descriptions about your vehicle's issues.  You might even want to write them down so you don't forget.  Is there an unusual smell?  What does it smell like?  Does the problem happen first thing after starting out? If there's an odd sound you hear, is it dependent on speed?  Does it change when you turn a corner?  

Keep your expectations realistic.  Some conditions may take a long time to diagnose and repair.  If you go thinking you'll be in and out in no time, you might be disappointed when you're told there are other customers ahead of you and you may have to come back tomorrow.  If you can make alternate plans to have someone pick you up and take you back when the vehicle is finished, that way you won't feel like you've wasted your time. 

Most importantly, be available for any communication from the service advisor.  If they have your cell phone and they have a question or need an approval for a repair, the sooner they reach you, the sooner things can move forward. 

The service facility wants your experience with them to be good just as you do.  With a little help from you, they'll get your vehicle back on the road and you'll have a smile on your face.

Ed's Car Care Center
7811 North Clinton Street
Fort Wayne, IN 46825
2604835721
http://www.edscarcarecenter.com

What Is an EGR Valve? (EGR Valve Service)

If you've ever felt your vehicle hesitate, go, then hesitate again, you might think there's something wrong with the transmission.  After all, it's not moving smoothly  down the road.  But there are plenty of malfunctions that can cause those symptoms, one of them being something you may have never heard of: the EGR valve.

EGR stands for Exhaust Gas Recirculation. It's a system that channels small amounts of exhaust back into the engine to cool down the cylinders and reduce polluting gases.  Those include nitrogen oxides that can cause smog. The EGR valve regulates how much of the vehicle's exhaust gas is recirculated. After years and long distances traveled, that valve can get clogged or fail. Sometimes the EGR valve can stick open.  When the EGR valve isn't working properly, your vehicle can start releasing those nitrogen oxides and pollute the air.

The symptoms of a malfunctioning EGR valve include:

  • Engine losing power
  • Engine idling roughly
  • Pinging and knocking sounds in the engine
  • Stalling and hesitation
  • Fuel economy decreasing
  • Check Engine light illuminated

 

Depending on its condition, the EGR valve can be cleaned or it may need to be replaced.  Consult with your service advisor to see what options are recommended to you.

The EGR system is part of your vehicle's pollution and emissions control equipment. If you care about keeping our planet's atmosphere clean, you'll want to make sure it's doing its job—for everyone's benefit.

Ed's Car Care Center
7811 North Clinton Street
Fort Wayne, IN 46825
2604835721
http://www.edscarcarecenter.com

Categories:

Exhaust

Drivers that "T" Us Off (Bad Driving Practices)

We've all seen drivers who do things that—let's be frank—really irritate us.  They're inconsiderate, can put people in danger and make the road a much less friendly place.  They really "T" us off.  These are the bad drivers who fit their description to a "T." 

  • The Tailgater.  You've seen this terrible driver who follows a few inches off the bumper of the vehicle ahead.  We all know what's going to happen if the driver ahead of the tailgater has to slam on the brakes.  And we've all been that driver followed by the tailgater, whose vehicle fills up your entire rearview mirror.  The tailgater is likely not in a great frame of mind and, thanks to his or her stupid driving practices, the "tailgatee" is getting pretty ticked off as well.  That's a formula for a big problem. Know anybody who respects or likes a tailgater? Didn't think so
  • The Texter. All sorts of people think they are perfectly capable of texting while driving.  It's not hard to spot them.  They're usually going more slowly than other drivers.  They may be weaving in and out of their lane.  They're looking down at their phone, not at the road.  At a stoplight, they're the ones who sit there for 30 seconds after the light has turned green.  Did you know a recent study found that a quarter of all accidents involve someone who is texting and driving?
  • The Trasher.  Their window goes down and the trash flies out.  They treat anything outside their vehicle as their personal garbage dump.  They finish up a cigarette and flick their butt out, leaving dozens a day for the rest of us to "admire." The Trasher has been around for a long time.  It's time for them to clean up their act.
  • The Turn-signal Troublemaker. They don't think they need to use turn signals because THEY know where THEY'RE going and no other driver needs that information.  They change lanes without any warning.  Or they made their move minutes earlier and have "forgotten" to turn off their signal.  Use those turn signals wisely and carefully.  And if you're not using your turn signals because they're not operating correctly? Get 'em fixed!

Ed's Car Care Center
7811 North Clinton Street
Fort Wayne, IN 46825
2604835721
http://www.edscarcarecenter.com

Beginning to See the Light (Check Engine Light Diagnostics)

It's a light many drivers fear they'll see turn on at the most inopportune time.  It's the one on the dash that says "Check Engine," "Service Engine Soon," or it may be simply an engine-shaped light. Your first instinct may be to pull off to the side of the road and turn off the engine.

The truth is that Check Engine light can be pointing to problems as simple as a loose gas cap. But it could be as serious as a severely misfiring engine.  Don't ignore it because it's there to help you avoid an expensive repair it is designed to alert you to, to tell you something's not quite right.

Your vehicle has a connected system of computers and sensors constantly checking to see that all systems are working the way they should. If something isn't, the system will turn on the Check Engine light.

If it's flashing, that could be serious. Look at some of the other warning lights or gauges such as heat or oil pressure. They could be telling you your vehicle's problem should be checked right away. In that case, if you can, safely pull off the road and shut the vehicle down. If your vehicle loses power and the Check Engine light is on, try not to push the demands you are making on the engine, such as towing or accelerating hard.

Simply put, a flashing Check Engine light should be checked out by a professional as soon as possible.

If the Check Engine light is on steadily, manufacturers say it means there's a problem, but it probably doesn't require immediate service.  The system is designed to remember the problem it found and store it (as a code) so it can be retrieved later.

When you do bring your vehicle in to have us see what's behind the Check Engine light coming on, we’ll hook your vehicle up to a diagnostics tool that can reveal the clues the engine's computers have stored.  It takes a trained technician to understand those clues, like a doctor who can interpret a patient's symptoms and come up with the correct diagnosis. Some newer vehicles can even be checked remotely.

Once we figure out the problem and repair it, you'll be back on the road again. It's nice to know the Check Engine light is your sentry, standing by to alert you the next time you begin to "see the light."

Ed's Car Care Center
7811 North Clinton Street
Fort Wayne, IN 46825
2604835721
http://www.edscarcarecenter.com

A Turn for the Worse (Using Turn Signals)

Distracted driving is bad, you know that.  Daydreaming, talking on the cell phone, putting your makeup on in the rear view mirror.  All bad.  But there's something else that causes more than twice as many accidents, according to a recent study.  And that's people who don't use their turn signals. 

Maybe you're one of them.  One survey said nearly a quarter of drivers were just too lazy to use their turn signals.  Others said they didn't use them because they weren't really necessary.  Traffic laws may dictate otherwise, but statistics show police don't write that many tickets for turn signal violations. 

You may have encountered the driver who cuts into your lane without signaling a change.  Often, that person does it deliberately to catch you off guard so you won't invade his or her space.  And when it comes to young drivers using turn signals, one insurance company survey showed more than two-thirds of those they talked to admitted it wasn't their regular practice.

Knowing that, you may wonder why you should use your turn signal.  The reason is simple.  It lets other drivers know what you plan to do.  Driving it tricky enough with all the moving parts on the road.  The more you know what other people are doing, the more you can prepare for that with the way you drive.

How many times have you seen someone turn left without putting their turn signal on?  That's a leading cause of rear-end accidents. Not only does using your turn signal promote safety, it also shows courtesy to other drivers.

There are some drivers who don't use turn signals because their turn signals don't work.  What a lousy excuse! All of the safety equipment in your vehicle should be working; if it isn't, head over to your repair facility.  Often it's as simple as a burned out bulb or a broken wire. 

Finally, the number one reported reason for not using a turn signal is that drivers just forget to do it.  (And the ones who DO use their turn signals and forget they're on?  We won't even go there.)

Engineers put turn signals on vehicles for a reason.  They help drivers communicate with other drivers.  Using them could save accidents… and lives.


Ed's Car Care Center
7811 North Clinton Street
Fort Wayne, IN 46825
2604835721
http://www.edscarcarecenter.com

Out with the Old (Vehicle Parts that Wear Out)

Some drivers don't pay any attention to their vehicles until something breaks.  Others take them into their service repair facility for maintenance even before a problem develops.  Still, even if you fit into the second group, there are some parts on a vehicle that will simply wear out over time.

Your vehicle has gaskets in several places.  They use a flexible material to seal the gaps between metal parts that fit together. After time, that material shrinks or gets brittle and fails.  Eventually, after time, you will have to get gaskets replaced.

Same goes for belts.  Your engine has belts that help take the mechanical energy of the engine to drive other parts such as the generator and air conditioner.  Heat and age will eventually cause these belts to wear out or break, so you'll need new ones at some point.

You'll also find yourself buying brake pads.  As much as you may try to go easy on them, brake pads work by wearing off a little bit of them each time they help you stop your vehicle.  Do a lot of stop-and-go driving and you'll hasten the process.

No battery lasts forever, and your vehicle's battery is no exception.  It can only charge and discharge electricity so many times.  Count on getting no more than 4 or 5 years out of a battery, fewer if you live in a very hot spot.

Other parts that don't age well? Tires.  They can have plenty of tread left on them, but rubber gets old and loses its flexibility. Tires have their date of manufacturer stamped on them for a reason.

Finally, your muffler is being subject to moisture from inside and out: inside because of moisture-containing exhaust and outside from the elements outdoors. Stainless steel or other alloys will last longer, but after a while, either the moisture or constant pounding from vibrations will take their toll.

That's why it's important to maintain every part on your vehicle. You can't wave a magic wand and make everything last forever, but take care of your vehicle and it'll take care of you.


Ed's Car Care Center
7811 North Clinton Street
Fort Wayne, IN 46825
2604835721
http://www.edscarcarecenter.com

The Light Nobody Wants to See (Check Engine Light)

You've probably had your Check Engine Light go on.  Then it goes off and you figure, hey, whatever the problem was, it's gone now and I don't have to worry about it.  Well, the problem may have gone away and it may not have.

Your vehicle likely has one of these warning lights on the instrument panel: an amber light that looks like an engine or reads "Check Engine" or "Service Vehicle Soon."  If that light comes on and stays on, it usually means there's something amiss but not urgently in need of service.  (Now if it's blinking, that's another story that we'll deal with in a minute.)

Sometimes when it comes on and stays steadily lit, the problem will go away and the light will go out.  Sometimes it will stay on until you get the problem fixed.  Either way, the engine's computer will store a code that can provide clues to what's not working—or wasn't working—the way it's supposed to.

If you are just dying to know what that code is, you can buy a little code reader or take your vehicle to an auto parts store and they'll read it.  Problem is, the code offers so many options that unless you are a trained technician, you probably won't have a clue what those codes mean. 

So if you want to be sure, take it to your vehicle repair facility and have them check it.  Technicians are trained to decipher the codes and, using their experience and other diagnostic equipment, can get to the root of the problem and fix it. 

As we mentioned before, if that Check Engine light comes on and is blinking, it means a more serious engine malfunction that can damage expensive components such as the catalytic converter and even the engine itself.  It's important to have that checked by a professional as soon as possible. 

Ed's Car Care Center
7811 North Clinton Street
Fort Wayne, IN 46825
2604835721
http://www.edscarcarecenter.com

How Tired Are Your Tires? (Tire replacement)

Of the things you think about most, your tires are probably pretty far down the list. That’s understandable because today’s tires are engineered to do their job without needing you to pay too much attention to them. But they DO wear out, and worn tires can contribute to skidding in bad weather, not being able to stop, a ride full of uncomfortable vibrations and, even a sudden blowout. Yikes. Let’s figure out right now how to know if your tires need replacing!

Let’s face it. Most of us don’t know the first thing about tires. So, the best way to make sure what shape yours are in is to take your vehicle to a qualified service facility to have the tires checked out by a trained technician.  Here are things they’ll check:

  • Tread.  Tread is the part of the tire that touches the road surface.  Different tires have different tread patterns and something called tread blocks - the raised rubber parts that contact the road. The longer a tire has been on a vehicle, the more of that rubber wears off.  The technician will check to see if there’s enough of that tread left on your tire for sufficient traction to accelerate, steer, and brake.
  • Pressure. It’s important your tires be inflated properly so your tires will perform the way they’re designed while driving.  If your tires have low air pressure, the technician will check to see why, perhaps cracks in the sidewall from age, a nail in the rubber picked up on the road, or bulges. It’s also important your tires are not overinflated too.
  • Wear.  Your tires should wear evenly.  If they haven’t, the uneven wear can cause vibrations that you can feel in the steering wheel.  Maybe the whole vehicle shakes at a certain speed.  Your vehicle may require other services such as balancing, alignment, or suspension repairs to prevent future tire damage.
  • Age.  Your tires may have adequate tread, but if they’re too old, it’s time for new. Rubber gets old, and when it does, it loses its elasticity.  Ever find an old rubber band and tried to stretch it? It’s brittle and will break easily. Hotter climates will age rubber—and tires—faster. All tires have their date of manufacture stamped on them, so your service adviser will be able to see when your tires were made.

If it’s time to replace your tires, you’ll find you have many choices for new ones: different brands, models, designs, etc.  Your service adviser can help you figure out which ones are right for you. It’s much better—and safer—to do it before one of them fails at the least opportune time.

Ed's Car Care Center
7811 North Clinton Street
Fort Wayne, IN 46825
2604835721
http://www.edscarcarecenter.com

Categories:

Tires

Don't Neglect Your Spare (Spare Tire Care)

If you've ever had a flat tire, then you know welcome it is to have a spare tire that is properly inflated, in good shape and easy to get to.  Problem is many of us don't even give our spare tire (if we even have one) a second thought.

If you have an SUV or truck with a spare, it may be mounted outside the vehicle, such as on the tailgate or underneath the vehicle.  All of them, especially those underneath, take the brunt of debris, moisture, salt and dirt from the road surface, a potpourri of corrosion potential.  The hardware that holds these on can rust into a solid mess, making it hard for you or even a roadside assistance service to get off. 

If you have one of those, have it checked and maintained at your vehicle repair facility on a regular basis.  They should be lubricated and cleaned periodically, and some recommend doing this service every time you have your tires rotated.  If the spare is the same size as the tires on the vehicle, it may be a good idea to have it rotated with the others. 

Some vehicles have compact spares that are in a small well in the trunk or some other spot. Most drivers don't pay any attention to them.  Over time, air leaks out of those spares, leaving them flat when you most need them.  When you have your vehicle in for service or routine maintenance, ask your service advisor for his or her advice on making sure the spare is inflated properly and cleaned, usually at least twice a year.

You may not know it, but your vehicle may not have any spare at all.  Instead, it may have an inflator kit that you are supposed to use to inflate and seal a flat tire.  That sealant has a limited life span and should be replaced every few years.  Check with your service advisor to make sure the kit is up to date and will do the job when called upon.

Manufacturers know a flat tire's always a possibility.  No matter what contingency solution they've included with your vehicle, keep it in shape and in good working order.  When you need it, you'll be very glad you did.

Ed's Car Care Center
7811 North Clinton Street
Fort Wayne, IN 46825
2604835721
http://www.edscarcarecenter.com

Categories:

Tires

Mercury Rising (Hot Weather Vehicle Concerns)

The heat is on, and your vehicle takes a beating when it is.  Several of your vehicle's systems are under extra stress in hot weather, so here are a few to make sure are getting the care and maintenance they need.

It makes sense that the cooling system is one to make sure is in top shape.  Vehicle breakdowns in summer are often due to a problem with one of the cooling system's components.  Coolant levels have to be up to specs, the ratio of coolant to water must be correct and the hoses, pumps, belts and radiator must all be working properly in order to prevent vehicle overheating.

Summer is also hard on your air conditioning system.  You might find that no air is blowing out of the vents or maybe only hot air is coming out.  Air conditioning equipment is best diagnosed and repaired by a trained and experienced technician.  The problem could be in any number of components, including the condenser, compressor or blower motor.

You may think the battery gets a break in the summer, but heat will shorten the life of your battery more quickly than cold.  Your service facility can analyze the condition of your battery and tell you whether it's healthy or needs replacing.

Tires take a beating in heat, too.  Pavement can be scorching hot, and the sun's rays break down the rubber.  Watch inflation pressure in hot weather, too, since air expands the hotter it gets.  Your technician can check air pressure, tread depth, cupping and other uneven wear and diagnose the source of any problems. 

And don't forget brakes.  One video online says brakes on a car that were driven hard on a track reached temperatures as high as 500°C/932°F.  Heat can reduce stopping power.  A technician should periodically inspect pads, rotors, drums, lines and other components to find a problem before you lose the ability to stop.

Finally, engine oil is really put to the test when it gets hot.  Your vehicle service facility will make sure you have enough oil and the proper kind to keep your engine's components properly lubricated.  Help your vehicle beat the heat.

Ed's Car Care Center
7811 North Clinton Street
Fort Wayne, IN 46825
2604835721
http://www.edscarcarecenter.com

Categories:

Cooling System
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