Category Archives: What Customers Should Know

That Vexing Vapor Venting (Vapor Coming out of Vents)

You may have noticed sometimes on a hot and humid day, vapor will come out of your vehicle's vents when you have the air conditioning on.  Is that something to be concerned about? Well, it depends.

Sometimes that steam or vapor can be caused by water accumulating in the vent system after it has condensed.  And sometimes water can pool at the bottom of a vent.  When you turn on the blower mower, the air hits the water and may create steam or vapor that you can see in the cabin.

One thing to check is if that vapor smells like anything.  If it doesn't, that's a good sign. You may be able to run the fan for a while and the issue may just go away when things dry out.  But moisture collecting in the ventilation hoses in a hot vehicle may be a breeding ground for mold, and that can have health consequences.

There's another possibility. Ventilation systems often have drains to get rid of any accumulated water, and debris can sometimes clog them.  A technician can clean out those drains and you'll be back in business.

One thing to nose around for is a sweet smell coming out of your vents.  Sometimes the heater core (a component of your vehicle's heater system) can develop very tiny holes.  That sweet smell may be coolant that's been vaporized by those tiny holes entering your cabin. 

It's always a good thing to mention to your service advisor any abnormality you're seeing—or smelling—in your vehicle.  By venting a little about your vents, a technician can get to the bottom of the problem before it starts "clouding" the issue.

Ed's Car Care Center
7811 North Clinton Street
Fort Wayne, IN 46825
2604835721
http://www.edscarcarecenter.com

The Third Brake Light (Third Brake Light Service)

So you thought you only had two brake lights.  Look again and you'll see one in the center at a higher level than the two on either side of the vehicle.  They're sometimes in the inside of the vehicle behind the back window, or they could be in the deck lid, on the roof or on the spare wheel carrier,

But why is that third brake on your vehicle? Experts say it helps prevent rear end collisions. Tests done by installing the third brake light in taxis and fleet vehicles showed fewer rear end crashes in the ones that had the extra light. The third brake light was mandated in new passenger cars in 1986 in the US and Canada.  The requirement was added to new light trucks and vans in 1994.

Sometimes it's difficult to know if your third brake light is even working.  Many vehicles have bulb warning systems that alert you to non-functional bulbs, but not all do. Your vehicle service facility will often check to see if all your turn signals, taillights and headlights are working during routine maintenance inspections, and they may notice that the third brake light is out. 

So, do you have to have it replaced? Not necessarily. Many areas only require one brake light to work in the rear of a vehicle. So even though new vehicles have to have the third brake light, you may not get a ticket if it eventually stops working.  But you may be missing an opportunity to drive a safer vehicle if you don't get it fixed.

In 1995, an insurance institute study found that 1986 model cars were involved in 5 percent fewer rear-end collisions from 1986-1991 than they would have expected without the extra light.

Ask your service advisor for advice.  Keep in mind that in these days of drivers distracted by everything from texting to putting on makeup while driving, you can reasonably conclude that anything that makes you more visible to the vehicle behind you adds one more—possibly life saving—safety margin. 


Ed's Car Care Center
7811 North Clinton Street
Fort Wayne, IN 46825
2604835721
http://www.edscarcarecenter.com

Objects in the Mirror (Rearview Mirror Safety and Maintenance)

You may remember a song that went, "Objects in the rearview mirror may appear closer than they are." While that was a song about life's lessons, there are a few things we should all know about how important rearview mirrors are to safe driving.

While new electronic devices are helping drivers be aware of surrounding traffic in high-tech ways, the good old rearview mirror is still a dependable way of letting you know what's around you.  There are usually 3 on each vehicle, 1 attached to the windshield inside and 2 attached outside on each of the front doors.

It's important that they be adjusted properly before you start driving (not while you're driving). Experts say the windshield rearview mirror should cover the area behind the vehicle while the outside mirrors should not simply duplicate that view but extend it to the sides, where blind spots normally are.

Your rearview mirrors must be able to hold the positions they're adjusted in; it there's play in them or they move around, you'll never be sure they're pointed in the direction that will let you see where traffic is.  The one on the windshield must be firmly attached.  If it won't stay where you want it, head to your service facility where they can tighten it or replace any parts necessary to let the mirror maintain its aim. If it has fallen off the windshield completely, a technician can reattach it with the proper adhesives or fasteners.  There may be electronics that need to be properly connected as well.

The outside mirrors cover your blind spots and they must be able to hold their adjustments, too.  Many adjust electronically; switches and motors can fail, electrical connections can detach or become corroded and the reflective glass can crack, discolor or develop a hazy fog.  A technician can diagnose and repair those problems and recommend any replacement parts you might need.  Mirrors that are adjusted manually also should be restored to proper working order in order for you to maintain this important rear visibility.

Drivers don't think about their rearview mirrors all that much.  On reflection, don't they deserve respect and care for the important job they do?

Ed's Car Care Center
7811 North Clinton Street
Fort Wayne, IN 46825
2604835721
http://www.edscarcarecenter.com

Give it the Boot (Ball Joint Boot Replacement)

Your vehicle may be wearing boots right now and you might not even know it.  They're called ball joint boots.  They're actually protective, flexible things that protect parts of your suspension (called ball joints) from all the hazards the road can fling at them.  If one of those ball joint boots fails and you don't get it replaced, the ball joints themselves could wind up failing, a repair that can be even more expensive. 

Ball joint boots not only keep things like rocks, salt, water and dirt out of your ball joints, they also help the ball joints keep their lubrication inside and working properly.  To do that, the boots have to be made of a flexible material, sometimes rubber, sometimes a synthetic.  They do take a beating, exposed to temperature extremes and debris, and eventually they can tear or crack just because of their age.  Unless someone is keeping an eye on your ball joint boots, you may never know there's a problem.  That's why when you regularly take your vehicle in to a repair facility for other things like oil changes and routine maintenance, a technician will inspect the ball joint boots to make sure they're still in top shape.

If they're not, your service advisor will let you know. Take care of that soon and you may avoid having to replace the ball joints themselves or other suspension parts which may be much more expensive.  Often it's best to replace boots on both sides of the vehicle since they frequently wear at about the same rate. 

If you want to make a fashion statement, some ball joint boots come in various colors other than run-of-the-mill black.  And some aftermarket boots are made of a more durable material than the original equipment that came on your vehicle.  Some drivers get a real "kick" out of flashy ball joint boots!

Ed's Car Care Center
7811 North Clinton Street
Fort Wayne, IN 46825
2604835721
http://www.edscarcarecenter.com

A "Mounting" Problem (Motor Mounts)

You know how heavy your engine and transmission are, so you can imagine how tough the parts that hold them onto your vehicle's sub-frame must be.  Not only must they support the weight, they also have to isolate vibrations and noise from the passenger cabin.  Pretty tall order, wouldn't you say?

The parts that face that task daily are called the motor mounts, or engine mounts.  They are usually made of rubber with steel brackets.  Others contain a liquid for vibration and sound isolation. 

Most vehicles have three or four motor mounts, and while rubber or hydraulic liquids do a good job of damping the vibrations from the engine, they also have their limitations.  The problem with rubber is that it gets old and brittle.  Plus, if there's an oil leak anywhere in your engine and oil gets on the rubber motor mounts, rubber will deteriorate even more quickly.  As for the liquid motor mounts, they can develop leaks and stop working. 

Here are signs a motor mount is going bad.  You may hear a loud clunking or banging sound under the hood.  That means the weight of the engine is shifting around enough to bang against other metal parts.  You may feel bad vibrations, and the engine may feel like it's moving around in a strange way.

When things get to that point, your vehicle can be damaged from that heavy engine knocking against things, and its time to replace one or more motor mounts.  Schedule a visit to your vehicle service facility. There, a technician will assess your motor mounts; if one bad one is found, it's not unusual that others are likely to fail soon and should be replaced before they do.

Because all vehicles are configured differently, some motor mounts are easily replaced.  But others can be much trickier, take a lot longer and therefore are more expensive to replace. 

It's important for your engine's health to make sure motor mounts are sound and solid.  You will maintain that quiet, vibration-free ride and could save your engine and transmission from major wear and tear.

Ed's Car Care Center
7811 North Clinton Street
Fort Wayne, IN 46825
2604835721
http://www.edscarcarecenter.com

Stuck! (Vehicle Door Issues)

This may have happened to you.  You drive somewhere and get out of your vehicle only to try closing the door and it just won't stay closed!  What a helpless feeling.  You can't lock it; you can't leave it like it is. Or, let's say you head down to your vehicle to head out to work in the morning and you can't open the door.  What are you going to do now?

Vehicle doors take a lot of abuse.  They are opened and closed hundreds of times and we expect them to just keep working perfectly all the time.  They do require a bit of tender loving care.  Let's take a look at two different scenarios of stuck doors.

First: the door that won't close.  It's a security issue.  It's also a safety issue.  You can't really safely drive a vehicle with a door that won't close. What if you or a passenger is tossed out?  Sure, some people try to tie a stuck-open door closed or bungee it, but that's dangerous.  It's best to get that vehicle to the service repair facility as soon as you can, and having it towed is the safest way. 

Second: the door that won't open.  There are many reasons this can happen.  Freezing weather is one, a misaligned door is another.  There could be electrical issues.  Corrosion could have broken a part inside the door.  The possibilities, unfortunately, are numerous.

If you can't get into your vehicle's driver's door, with any luck another door might open and you can climb into the driver's seat and head on to the repair facility.  A lot of people may be tempted to try to fix a stuck door themselves, but many wind up causing more damage to the door and have to have a trained technician step in to repair the mess.

One way to minimize the possibility of having a door stick open or closed is to make sure it gets regular maintenance.  Door locks, hinges and latches should be lubricated at certain intervals.  Locks should be kept clean.  While many vehicles now have electronic locks, sometimes an electrical failure in the vehicle or key fob can inadvertently lock you out.  Nearly every vehicle has a mechanical key in case that happens; if you don't know how that works, have your service advisor show you how. 

Also, you technician can make sure your doors are properly aligned and aren't sagging. All of these things can help you keep your doors opening and closing the way they were designed to. Your next trip may "hinge" on your doors being in top condition.


Ed's Car Care Center
7811 North Clinton Street
Fort Wayne, IN 46825
2604835721
http://www.edscarcarecenter.com

Singing a Different Tune (Up) (Tune Ups)

Engines required a lot more maintenance in earlier times.  You'd have to have your spark plugs, wires, rotors, caps, distributor points, fuel and air filters changed periodically.  There were mechanical adjustments of a vehicle's timing, dwell, spark gap and idle mixture, too. Unless you like to tinker with old cars, a lot of those terms won't mean much to you. 

That service was called a "tune up" back then, and you can see why.  But now, computers have reduced the number of maintenance items, and a tune up is a whole lot different than it used to be.  In fact, in some vehicle service facilities, that term is also a thing of the past. 

A tune up of today would more accurately be called simply periodic maintenance. Now, most vehicles still have spark plugs and wires, fuel filters, air filters and PCV valves, and they should be inspected tested and/or replaced at regular intervals.  Your vehicle's manufacturer has made recommendations on how often that should be. But it depends on your driving habits. Do you regularly tow a trailer? Do you drive on dusty roads often? Are you driving mostly stop and go in the city?  Depending on your answers, to those maintenance intervals might have to be more frequent.

Your service advisor will likely remind you about those "must check" items such as spark plugs and wires, air filter and oxygen sensor.  And now that the old-fashioned tune ups don't require you to take your vehicle in for maintenance as often, you can get the same benefit from scheduled oil changes or tire rotations.  When your vehicle is in for those, a technician can keep an eye on your other systems (fuel, emissions, ignition) to make sure they are operating correctly.

One thing to remember.  When you take your vehicle in for regular service or a specific issue, don't ever hesitate to ask you service advisor to explain what's being done and why.  Hey, "In Sync" may have been a boy band of an earlier era, but it's always good for you and your service advisor to be "in sync" when it comes to what maintenance is good for your vehicle.

Ed's Car Care Center
7811 North Clinton Street
Fort Wayne, IN 46825
2604835721
http://www.edscarcarecenter.com

Muffler: Victim of Winter (Muffler Repair)

So you almost got through the winter until, one day, your muffler started sounding like a dragster, loud and obnoxious.  It's not surprising.  All that road salt and brine can cause rust to punch holes in a muffler, and that should raise a big, red warning flag about the safety of your vehicle.

One big concern is carbon monoxide, a poisonous gas that can drift into your cabin if your muffler is leaking. You've probably heard about people whose home furnaces have leaked carbon monoxide and overcome families inside.  Carbon monoxide can first cause you to feel dizzy and nauseous.  It can even render you  unconscious—even kill you.  So if your vehicle's muffler is leaking that gas, well, it's nothing to mess around with.

Oh, and how about that noise? You may get a ticket since many municipalities have laws against noisy exhausts. 

Your muffler may be making a clunking or rattling sound when the engine's running or it may be spewing thick exhaust smoke.  All of these symptoms are telling you to get to your vehicle service facility soon.  A technician may find it's the muffler or another part of your exhaust system that is coming apart or is busted. 

Sometimes the repair can be as simple as replacing a section of pipe or clamps, but sometimes you'll need to replace more components.  Your service advisor can recommend several different options to try to help you meet your performance and budgetary needs. 

You'll drive out with a vehicle that doesn't sound like a teenager trying to hotrod the family car, is a whole lot safer and sounds a lot less obnoxious in the process.


Ed's Car Care Center
7811 North Clinton Street
Fort Wayne, IN 46825
2604835721
http://www.edscarcarecenter.com

Clean Slate (Protecting Vehicle's Finish)

Winter is one of the hardest times to keep your vehicle clean. But did you know neglecting to wash your vehicle in winter could cost you a significant amount of money in the long run? Here's why.

Many areas deal with snow and ice in the winter, and the salt and sand that are used to keep the road surfaces from being slick are also super corrosive to a vehicle's metal body and undercarriage.  That includes all the parts underneath that can be splashed with brine, saltwater and other road debris.  Winter is also tough on vehicles where there isn’t snow, sometimes from ocean salt or winter's extra humidity and rain. 

If you have any breaks in your vehicle's paint, whether it be from a little fender bender or a stone chip, that corrosive winter moisture can get through those cracks and start eating away at the metal underneath. 

If you can, you should get any dents or damage fixed as soon as possible so your vehicle has a protective layer of paint between road chemicals and the metal.  You may want to wait until the warmer weather, but while you're waiting, the damage is getting worse.  If you're not sure of a reputable body repair shop, check with the service advisor where you have mechanical work done.  They're usually knowledgeable about who is good and not so good. 

You also may be tempted to skip the car wash during the winter since your vehicle is just going to get dirty fast anyway.  You may want to reconsider.  Many winter road treatments now use brine that gets in every nook and cranny of your vehicle.  It's wise to clean that off regularly during the winter, and many washing facilities include a spray underneath that gets rid of that salt.  Your vehicle repair facility may even have its own car wash, a nice bonus when you take your vehicle in for repair or regular maintenance. 

Ed's Car Care Center
7811 North Clinton Street
Fort Wayne, IN 46825
2604835721
http://www.edscarcarecenter.com

Poor Reflections (Door Mirror Problems)

Mirror, mirror on the door, why is my vision there so poor? Well, you could have a broken outside rearview mirror that's disabled your blind spot vision there and endangering your ability to see some of the traffic around you. 

Outside rearview (or door) mirrors are important safety devices that are thoughtfully designed to help drivers see.  And there are a variety of ways those door mirrors can develop problems.

One is when the glass is broken in them.  Sometimes it's caused by an accident or vandalism.  But without your ability to see in that mirror, you could be driving blind, unable to see drivers approaching from the rear in adjacent lanes.  Sometimes it's as simple as having the glass replaced.  You'll greatly enhance your safety if you do.

Then there's the door mirror that you can't adjust.  First, let's look at a common scenario in later models, the power mirror.  They're great when they're working, awful when they're not.  Sometimes the motor fails, the switch goes bad or the wiring fails to deliver power.

Or how about the manually-adjusted door mirror that has either frozen up or just flops around? In this case, the mechanism has corroded, jammed up or a part has broken.  In both power- and manually-adjusted door mirrors, it sometimes can be hard to keep them in the right position.  Plus, every time there's a driver change, it may be hard to adjust those broken mechanisms by hand.

Finally, heated door mirrors can be extraordinarily useful in eliminating fogging or icing up in certain weather conditions.  But those heating elements can fail, switches can break or wiring can go bad.  Suddenly your fogged over, frozen mirrors aren't doing you any good at all. 

Good drivers use those outside rearview mirrors all the time.  They should be working the way designers intended, to provide the driver with vital traffic position information.  That's the kind of safety device you should get fixed or replaced sooner rather than later.  It's well worth it if you prevent even one little accident. 

Ed's Car Care Center
7811 North Clinton Street
Fort Wayne, IN 46825
2604835721
http://www.edscarcarecenter.com

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