I chose Ed's because of all the great reviews I read, and my experience proved them true. I had been to several mechanics with my 2004 Xterra, all giving me a different diagnosis with no explanation. My first visit, Ed's provided me with a loaner car when repairs took longer than expected, and always made time to explain everything to me. I chose to go back to Ed's for a new muffler and an almost unnoticeable hiccup in the engine (I started to think I was just crazy). It took about a week of running tests and troubleshooting, but they were able to witness and diagnose what I was experiencing! As a young female, it's refreshing to find a mechanic who communicates every finding, procedure, or concern they have no matter how complex. Thank you to all of Ed's staff! So glad to have found you.