Fort Wayne Auto Repair

We have taken our cars to Ed's for the past 14 years, and we have never had a bad experience with their service/work. The employees are very friendly, and we enjoy going to see them when we have to have work done.

Eloise said this is the best business to have service with.

Max said he received good deals from this business. The staff was good.

Original issue was resolved sufficiently. Took my car in for recommended service or replacing some suspension parts. Took my car in Wednesday morning and they called me back that morning and recommended replacing cv driveshaft along with both control arms and tie rod on one side. Thought the car would be ready later that day. I called Thursday after work and they said they still had to keep the car because it was aligned but still pulling to the right. Went to pick up the car on Friday and on the way home my wife realized our driver seat was completely broken and leaning while driving. Nobody mentioned that to us when we picked it up. Also car is veering to the left and not the right like they said. It was suggested that it might be an issue with the struts. I'm a bit confused with the communication process, the length of time my car was there and basically my car is in worse shape than when I took it in after spending over $1300. Will be taking it back to see if issue can get fixed.

I've been bringing our vehicles here for about a year now, and I absolutely love their service. I've talked to Neal and Casey on the phone several times and each time they are very professional, helpful, and honest with me. They have completed the work in a very timely and professional manner. Bryan the owner is a great guy, who runs a very professional, and honest company.

Spoke with Rich. He said the business did a great job and he really appreciated the ride his wife was given back and forth from the facility.

Norma said she has been going to the business for years.

Seth said the business did a fine job, and they are a great business.

I have been a loyal customer of Ed's for several years now and have always been impressed by their professionalism, attention to detail, and honesty. I feel that their prices have been pretty reasonable (if not rock-bottom), but more importantly they have always been very thorough in servicing my cars while going above and beyond to spot any upcoming issues outside the scope of what was requested. They have also done a very good job of explaining the how and the why of any repairs or maintenance they recommended, which I've greatly appreciated.

Jonelle said the staff do what they say they will and they have good prices.